Got a dangerous goods question?

Often, yes, but it depends on the battery's specifications, condition, destination and transport method. E-bike batteries are regulated dangerous goods and can't simply be sent as ordinary parcels.

Tell us the battery model, watt-hour rating, weight and where it's going. We can review the options. Request a battery shipping quote.

We can assess used batteries on a case-by-case basis. We'll need to know whether the battery is undamaged, functioning normally and has any history of overheating or faults. Damaged or defective batteries are subject to much stricter restrictions and may not be accepted.

The battery brand and model, watt-hour rating (Wh), weight, dimensions, condition, collection suburb or postcode and delivery destination. A photo of the battery label and any available UN 38.3 test summary or manufacturer documentation are helpful.

Possibly. The rules vary according to battery chemistry, watt-hour rating, whether batteries are packed alone or with equipment, and the transport mode. Spare lithium batteries often have different requirements from batteries installed in devices.

Usually they need packaging that prevents short circuits, accidental activation, movement and damage. Some shipments also require UN specification packaging and specific marks, labels and documents. The exact requirements depend on the applicable packing instruction.

We can help coordinate compliant packaging and repacking options, subject to the battery, location and service availability. Send us the battery details and we'll advise what can be arranged.

Common enquiries include lithium batteries, e-bike batteries, aerosols, perfumes, paints, flammable liquids, adhesives, solvents and industrial chemicals. Acceptance depends on the product classification, route, quantity and carrier.

Yes, we can review Australia to New Zealand enquiries and help coordinate suitable packaging, certification and transport arrangements where available. Provide the product details, collection location and destination so we can assess the shipment.

Not automatically. Many ordinary courier services exclude dangerous goods or accept only certain products under specific conditions. Classification and carrier acceptance need to be checked before booking.

It depends on the goods, packaging, weight, dimensions, destination and transport method. Dangerous goods surcharges, declarations, repacking and collection may apply. Send us the details for an individual quote.

Collection may be available through our transport and service partners, depending on your location and the goods involved. Include your suburb and postcode in the enquiry.

It's a transport document used to declare relevant dangerous goods information, such as the UN number, proper shipping name, hazard class, packing group where applicable, and quantity. The required document and format depend on the transport mode and shipment.

We provide air freight dangerous goods certification assistance, including reviewing shipment information and preparing required documentation where appropriate. The goods and packaging must meet the applicable air transport requirements.

Yes, our sea freight certification service can assist with dangerous goods documentation and compliance checks for shipments moving by sea.

No. Some products and quantities qualify for exceptions or simplified requirements. These vary by transport mode and classification, so the shipment needs to be assessed before deciding which documents are required.

A 4GV is a UN specification fibreboard outer packaging design intended for certain dangerous goods shipments when packed in accordance with its approval, instructions and applicable regulations. It isn't automatically suitable for every product. Explore our 4GV boxes.

Not necessarily. Some shipments require tested UN specification packaging; others may permit strong outer packaging under specific provisions. The right option depends on the product and transport rules.

You can browse our dangerous goods class labels, handling labels and container labels directly through the Australian store.

Requirements can include hazard class labels, UN numbers, lithium battery marks, orientation arrows and other handling marks. It depends on the classification, package and transport mode. If you're unsure, ask us to review it.

The ADG Code sets out requirements for transporting dangerous goods by road and rail in Australia, as implemented through applicable legislation. Air and sea shipments follow separate international regulatory frameworks.

IATA Dangerous Goods Regulations are used for air transport, the IMDG Code governs dangerous goods carried by sea, and the ADG Code covers road and rail transport in Australia. Requirements can differ even for the same product.

A UN number is a four-digit identifier used for dangerous goods transport classification, such as UN 3480 for lithium ion batteries shipped on their own. The correct entry must be determined from the product and applicable regulations.

A Safety Data Sheet provides hazard and handling information about a substance or mixture. Section 14 often includes transport information. An SDS can help with classification, but may not be sufficient on its own, particularly for batteries and equipment.

Yes. We can discuss classification, packaging, documentation and practical transport procedures. Visit our consultation page or contact us to explain what your business needs.